Browse the articles below for tutorials on how to use the Hospitality Innovations Mobile and Web App. Contact us here if you have additional questions.

Mobile App Articles are down below

Jump to Web App Articles

Jump to FAQs


Mobile App Articles

Getting Started


(Apple Devices) Downloading the App & Logging in

(Android Devices) Downloading the App

Updating Your App (Apple & Android Devices)


Apple Private Relay


What is Apple Private Relay? (Apple Devices Only)

Using Apple Private Relay & Accessing Emails

Turning Off Apple Private Relay


Inventory


Inventory Item Cards

Search for an Item

Update Inventory Field Values

Add Multiple Counts and Change Count Names

Add Item to Inventory

Edit / Delete Items

Managing Inventory Lists

Editing Your Inventory Columns (Inventory Card Fields)

Rearrange Item Rows (Inventory Item Order)

Managing Item Categories

Using Multiple Units per Item


Ordering (for Purchasers)


Place an Order

View Your Orders

Understanding Order Statuses

Contact Vendor

Record and Review Deliveries

Reorder Declined Items


Ordering (for Vendors)


View Orders from Customers

Understanding Order Statuses

Respond to / Confirm a Customer Order


Your Company


Edit Team Member Settings

Create an Internal CC Group

Manage Existing CC Groups

Manage Order Rules

Modify Approved Vendors

Manage Vendor Contacts