Reordering declined items from the Declined Orders page is a faster way to place new orders for items that vendors declined to fulfill.

Shortcuts

• Hide/ignore orders in the list
• Reorder all declined orders from all vendors at once
• Reorder all declined items from one specific vendor
• How orders get marked as “Resolved”

1. From the Ordering homepage, go to "View Orders". Then click "Declined".

2. From here, you can see all of the orders that have been previously declined by vendors. If you wish to hide some of these, click "Ignore" on that card.

This will grey out the card so you can focus on other ones. Click "Ignore all" at the bottom of your screen to ignore all orders. To "un-ignore" an order, click the blue reverse icon.

3. If you'd like to reorder all of your declined items at once (from each vendor displayed in your list of declined orders), then start by clicking "Reorder all declined items" at the bottom of your screen.

After selecting "Yes, continue", a new order will be started with all items that have been declined selected for you. From there, you can continue placing your new order as usual. We will automatically match you with new vendors.

4. If you'd like to reorder from one particular previously-declined order, click "Reorder Declined Items" on that card.

5. You will then be taken to that order's list of items. On the item you'd like to reorder, click "Place New Order" on that card.

You can also reorder all declined items from this vendor at once by clicking "Reorder all Declined" at the bottom of the screen. In both cases, you will be taken to a new order with the previously-declined item/s selected for you.